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Privacy Policy

Go.Prop.Immo

At Go.Prop.Immo, your privacy matters. We collect personal information to respond to your inquiry, provide our services and operate our website.

This policy explains what we collect, how we use it and what choices you have.

1. Who We Are

Go.Prop.Immo is operated by Richard Sholzberg Inc. and offers fixed-price real estate services in Quebec through a licensed real estate broker.

Our website is www.gopropimmo.com.

Sending us an inquiry does not mean you have hired a broker, purchased a service or signed a brokerage contract.

Our Privacy Officer is responsible for protecting personal information. You can reach our Privacy Officer at [email protected].

2. What Information We Collect

When you submit an inquiry, we may collect:

  • Your name
  • Your email address
  • Your phone number
  • Your property address
  • The services you're interested in
  • Any additional information you choose to share
  • If you ask us to email your numbers, the figures you entered in our calculator

We may also keep relevant notes from our phone calls and emails, including your plans, questions and next steps.

Our website, hosting and inquiry tools may collect technical information, such as your IP address, browser type, pages requested and information about how an inquiry reached us. The information collected depends on the tools actually enabled on our website.

We do not collect payments through our website or record phone calls.

3. How We Use Your Information

We use your information to:

  • Respond to your questions and inquiries.
  • Give you access to our three service guides.
  • Email you the numbers you asked for from our calculator, along with information about how Go.Prop.Immo works.
  • If you agree, send you occasional emails about selling your home. You can unsubscribe at any time.
  • Follow up personally by phone or email.
  • Arrange appointments and send appointment-related emails.
  • Keep records of inquiries and conversations.
  • Provide our real estate services.
  • Operate, maintain and protect our website and inquiry systems.
  • Understand where inquiries come from, to the extent our enabled tools allow.
  • Meet applicable legal and regulatory requirements.

We use GoHighLevel (GHL) to manage inquiries. Inquiry information is also delivered to our business email inbox.

We do not use artificial intelligence to score or evaluate inquiries.

Requesting our guides does not sign you up for marketing emails or text messages.

4. When We Share Your Information

Your inquiry is handled by Richard Sholzberg, Residential real estate broker, Keller Williams Prestige, Real estate agency. Sending an inquiry does not, by itself, create a brokerage relationship or mean you have signed a brokerage contract.

When you choose to proceed with a brokerage service, relevant information may also need to be handled by the real estate agency involved in that service, in accordance with applicable requirements.

We use technology providers, including our CRM, email, website and spam-protection providers, and tools that help us prepare documents, which may include artificial intelligence tools, to help operate Go.Prop.Immo. They may process information as needed to provide those services.

We may also disclose information when required or permitted by law.

We do not sell your personal information or share inquiry contact lists with advertisers for their own marketing.

5. Cookies and Website Tracking

Our website uses technical tools needed to operate and protect the site. Our website and inquiry systems may also collect basic visit and inquiry-source information through the tools enabled on the site.

Some tools may use cookies or similar technologies. We will explain the tools and choices that apply to the website as it is actually configured.

If we enable optional analytics or advertising tracking that requires consent, we will give you the required notice and choice before activating it. You will be able to review the available privacy choices through the website.

You can also manage cookies through your browser settings.

6. How We Protect and Keep Your Information

We take reasonable steps to protect personal information from unauthorized access, use, disclosure or loss. We limit access to people and service providers who need it for their work.

We keep personal information for as long as needed for the purposes described in this policy, subject to any legal or regulatory recordkeeping requirements. If your inquiry does not lead to a service, we keep your information for 24 months after our last contact with you, then securely destroy it. When information is no longer needed and no rule requires us to keep it, we securely destroy it or otherwise deal with it as the law permits.

Some service providers may store or process information outside Quebec. We must assess the applicable privacy risks and safeguards before such transfers, as required by Quebec law.

Our privacy practices cover how we collect, use, share, protect, keep and dispose of personal information, how responsibilities are assigned and how privacy complaints are reviewed. You may contact our Privacy Officer to ask about these practices, including the retention period that applies to your information.

7. Your Privacy Rights

Under applicable privacy laws, you may have the right to:

  • Ask what personal information we hold about you and request access.
  • Ask us to correct inaccurate or incomplete information.
  • Withdraw consent where the law allows.
  • Request deletion, subject to legal and regulatory requirements.
  • Ask how your information is used, shared or kept.
  • Request a copy of personal information collected directly from you in a structured, commonly used electronic format, where the portability right applies.
  • Make a privacy complaint.

Send a written access, correction or portability request to our Privacy Officer. We will respond within 30 days of receiving it, as required for Quebec private-sector businesses. We may need to confirm your identity before sharing personal information.

You may also raise a concern with Quebec's Commission d'accès à l'information if you disagree with how a request or complaint was handled.

Privacy Officer

[email protected]

8. Changes to This Policy

We may update this Privacy Policy when our services, tools or privacy practices change. We will make the latest version available on our website and give notice of changes as required by law.

Effective date: To be confirmed before publication.